We're here to help
Email support@prchaser.com and we'll get back to you — usually within a business day.
My runs aren't syncing from Apple Health / Google Health Connect
Check that PR Chaser has permission: on iOS, Settings → Privacy & Security → Health → PR Chaser; on Android, open Health Connect → App permissions → PR Chaser. Re-opening the app after granting permission triggers a fresh sync.
I started my 14-day trial but lost track of when it ends
Open Profile in the app — your trial end date and current plan are shown there. Every feature stays unlocked for the full 14 days regardless of how much you use the app.
How do I cancel or manage my PR Chaser Pro subscription?
Subscriptions are billed through the App Store or Google Play, so they're managed there directly: iOS — Settings → [your name] → Subscriptions; Android — Google Play → Payments & subscriptions → Subscriptions.
How do I delete my account and data?
In the app: Profile → Account → Delete Account. This permanently removes your account and everything tied to it — activities, goals, plans, and GPS routes. This can't be undone.
Something else
Email support@prchaser.com with as much detail as you can — your device/OS version and what you were doing when it happened help us track things down faster.